Terms and Conditions

Guidelines for using Cooriroo services

Last updated: November 5, 2024

These Terms and Conditions ("Terms") govern your use of the Cooriroo website Cooriroo Administration (the "Website") and the Cooriroo mobile app (the "App") provided by Cooriroo Technologies L.L.C. ("Cooriroo," "we," "us," or "our"). By accessing or using our Website or App, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using our Website or downloading and using our App, you agree to be bound by these Terms. If you do not agree, please discontinue use of our services.

2. Modification of Services and Terms

Cooriroo Technologies L.L.C. reserves the right to update or modify the Website, App, or these Terms at any time. We will notify users of significant changes, and continued use of the Service after such modifications signifies acceptance of the updated Terms.

3. Use of the Service

You agree not to:

  • Copy, modify, or reverse-engineer any part of the Website or App
  • Attempt to extract or use the source code of the App
  • Use our intellectual property (trademarks, logos, designs) without permission

The Website and App, along with all related trademarks, copyrights, database rights, and other intellectual property, are the exclusive property of Cooriroo Technologies L.L.C.

4. Account Responsibility

If you register for an account, you are responsible for maintaining the confidentiality of your login information and any activity that occurs under your account. Please notify us immediately at info@cooriroo.com if you suspect unauthorized access.

5. Subscription Model

Cooriroo operates on a business-to-business (B2B) subscription model:

  • Employers (managers) purchase access to the Cooriroo platform based on the number of employees (app users) they intend to support
  • The manager pays a monthly fee per employee user, granting employees access to the App for task and trip management
  • Employee users do not manage subscriptions or make payments; these responsibilities lie solely with the employer (manager)

6. Data Privacy

We collect and use personal information as outlined in our Privacy Policy. By using the Website or App, you consent to our data practices. Personal information, including location data collected during active trips in the App, is managed per our Privacy Policy guidelines.

7. Third-Party Services

The Website and App may integrate third-party services, such as ChatGPT API, Google Play Services, and App Store Services. By using our Service, you agree to comply with these providers' terms. We are not responsible for any third-party services.

8. Connectivity and Data Usage

Cooriroo Technologies L.L.C. is not responsible for data connectivity issues. Users are responsible for ensuring a stable Wi-Fi or mobile data connection. Any charges from mobile providers, including data or roaming fees, are the user's responsibility.

9. Limitation of Liability

While we strive for continuous functionality and accuracy, Cooriroo Technologies L.L.C. cannot guarantee uninterrupted operation. We disclaim liability for any losses or damages resulting from reliance on the functionality of the Website or App.

10. Payment Terms

The Service operates under a B2B payment structure:

  • Subscription fees are based on the number of employees and are paid by the employer
  • Cooriroo Technologies L.L.C. reserves the right to adjust pricing
  • Employers will be notified of any changes in pricing in advance, and no retroactive refunds are provided

11. App Updates and Termination

We may update or discontinue the App at any time. Users are responsible for accepting and downloading updates as they become available. Upon termination, rights and licenses granted under these Terms will cease, and users must discontinue use of the Website and App.

12. Termination and Suspension

We reserve the right to suspend or terminate access to the Website or App at our discretion, with or without prior notice, for violation of these Terms or other legal requirements.

13. Changes to These Terms and Conditions

We may revise these Terms periodically. Changes will be posted on this page, with an updated date, and take effect upon posting. Significant changes will be communicated via the Website, App, or email notification.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes related to these Terms will be subject to the exclusive jurisdiction of the UAE courts.

15. Contact Us

If you have questions about these Terms, please contact us at:

Email: info@cooriroo.com

Office Address: Office No. G-15, King Mohammed Ibrahim Abdulla, Deira Alkhubaisi, Dubai, United Arab Emirates